Customers outside Korea [User Guide]

Welcome to ATE Parts! 

Hello, and welcome to ATE Parts. Thank you for visiting our online store!

ATE Parts is the official online platform operated by ATE Co., Ltd, a company specializing in Automated Test Engineering services.

We supply a wide range of semiconductor and industrial spare parts. Our ultimate goal is to serve as a reliable partner for your business, ensuring that your valuable equipment and production lines run seamlessly without any unexpected downtime.

 

Quick Guide for Buyers:

Most products in our store are sold based on inquiries. Once an inquiry is received, a dedicated staff from the ATE Parts Customer Support Team will assist you. When making a product inquiry, please select one of the three inquiry types below and refer to the processing details for each:

  • Easy Inventory Search
    Quickly find what you need by entering the Part Number or Product Type/Category in our search bar.

  • Product Inquiry
    If you have questions about a specific part, simply use the 'product inquiry' form and leave your detailed questions. Our team will reply to you directly via email.

  • Flexible Payment & Shipping
    Every product can be purchased via Bank Wire Transfer (T/T). For international customers outside of South Korea, PayPal is also fully supported. We offer fast international shipping to deliver your critical parts safely and promptly. 

 

How We Handle Your Product Inquiries:

  1. Price Inquiries
    For price inquiries, we will send you a price quote via email, which includes product pricing and a customized logistics/shipping estimate tailored to your country and selected quantity. If you would like to proceed with the order, simply reply to the quotation email with the requested information and your intent to purchase (via your company's Purchase Order file or an email confirmation). Once we confirm these details, we will send you an invoice with a link to our online store where you can complete the payment.

  2. Product Information Inquiries
    If you need additional information about a product, such as specifications, condition, or photos, please submit your questions through the product inquiry form. Our team will review your request and provide the relevant details via email.

  3. Etc
    If you have any other inquires, please select 'Etc' and leave a detailed message in the 'message' box. 

 

Thank you for visiting ATE Parts. We look forward to supporting your success.

 

 

- ATE Parts Customer Service Team